Products & services

We have teamed up with E.ON to bring you Age Concern Energy Services.

You could save money on your gas and electricity and benefit from great customer service and exclusive offers.

This great energy deal‚ includes:

• A guaranteed cold weather payment of £10 ⁱ for all our gas and Dual Fuel customers‚ (£20 for those 80 or over). Gas customers over 60 may also receive an additional payment based on the number of days below 0 degrees Centigrade between December and February.
• 8% discount for taking both fuels and paying by fixed monthly Direct Debit‚ worth around £101ⁱⁱ
• Free customer service helpline that is answered by a person not a machine.
• Clear and simple bills and a choice of payment options‚ including direct debit to help you budget
• No standing charge‚ so you only pay for what you use.

Over 200‚000 people have already switched to our tailor-made energy package.

Free welcome pack

Once you’ve joined‚ you’ll receive a welcome pack that will help you to save energy and money.

Your pack includes:

• Welcome booklet enabling you to:
  i) claim 2 free low energy light bulbs to reduce the cost of lighting your home
  ii) choose your free gift of a carbon monoxide alarm‚ beech table lamp‚ or two additional low energy light bulbs
• Exclusive discounts on more energy saving products
• A hypothermia thermometer that will give you an early indication if the temperature in your home drops to a dangerous level
• Energy efficiency advice to help you reduce your energy consumption.

We also offer a discount against E.ON's standard installation rates for both loft and cavity wall insulation. When installed‚ they could save you even more on your energy bills.

How to buy

• Call 0800 015 6784 (please quote ref: AF 225); lines are open 8am - 8pm Monday to Friday‚ 9am - 5pm Saturday 
• Visit your local trading Age Concernⁱⁱⁱ to talk to someone face-to-face‚ with a recent electricity and/or gas bill to hand  
• Buy online

Notes

i. The £10 guaranteed cold weather payment is only applicable to Single Gas or Dual Fuel customers. Customers aged 80 or over will receive £20. It will be credited as a rebate in March and will be shown on the following bill. The cold weather payment is in addition to any winter fuel and cold weather payment you may receive from the Government. Gas customers aged 60 and over may receive an additional payment beyond this guaranteed amount‚ based on the number of days the temperature is below freezing point between December and February (the temperature is taken from the Pickering Weather station in Yorkshire‚ one of the coldest places in the UK). This will now give the equivalent of an extra three hours’ gas fire heating for each qualifying day.

ii. Discount is averaged nationally and based on a standard E.ON customer‚ paying quarterly for both electricity and gas by cash or cheque‚ moving to Age Concern tariff for electricity and gas paying by fixed monthly Direct Debit.It is not payable on final bills. This includes any discounts you may already receive and is based on using 3‚300kWh of electricity and 20‚500 kWh of gas. Value of discount will vary by consumption‚ meter type‚ region and products. Valid at 31st March 2009.

iii. Not all Age Concerns offer all Age Concern products. Please check (by telephoning your local office) before arranging a visit.

Age Concern Energy Services is a trading name of ACEnt. E.ON – The new name for Powergen Retail Limited. Registered office: Westwood Business Park‚ Coventry CV4 8LG. Registered in England and Wales No. 3407430.

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