Products & services

Q. How do I pay–annually or in instalments?
A. We offer a variety of payment methods. You can pay in full by credit or debit card, by cash, cheque or postal order or pay by instalments at no extra cost.†

Q. Who is eligible for Age Concern Motor Insurance? Can young drivers be included on the policy?
A. Although the product is designed for the over 50s, there is no age restriction for other named drivers; subject to acceptance by the insurer.

Q. Can I protect my No Claim Bonus?
A. Yes. Providing you have at least 4 years no claim bonus you can protect this on payment of a small additional premium.

Q. What do I do if I have an accident?
A. Simply call the Accident Helpline which is open 24 hours a day, 365 days a year. Friendly staff will do all they can to help you avoid any further stress or worry.

Q. Will I get a courtesy car during repairs?
A. Yes, providing you have comprehensive cover, the insurer, Fortis Insurance Limited, will provide a courtesy car during repairs carried out at its approved repairers, subject to availability.

Q. Are the repairs guaranteed?
A. All repairs are guaranteed for up to three years provided that they are carried out by one of the insurer’s approved repairers.

How to buy

• Call 0845 600 3211 (please quote ref: ALL 721)
  
  Lines are open 8am-8pm Monday to Friday, 9am-5pm Saturdays.
  
• Buy online

If you call the 0845 number above for car insurance, you will be dealing with Fortis Insurance Limited, which provides and manages Age Concern Motor Insurance.

†written quotations available on request.

If you contact an Age Concern office, you will be dealing with an Appointed Representative of  Age Concern Enterprises Ltd (ACEnt), 3 - 10 Melton Street, London NW1 2EB.

ACEnt and Fortis Insurance Limited are each authorised and regulated by the Financial Services Authority for insurance mediation and are not in the same group of companies.

Ref:  M1218V2JUL08